Personal Alert System

Are you or a loved one living alone?

Our Monitored Personal Alert System will keep you safe and secure around the home, helping maintain your independence and giving your family peace of mind. No phone line or internet connection is required.

Choose one of the following options:

+ Monitoring
($28.60 monthly) Check EligibilityGovernment Rebate
+ Monitoring
($28.60 monthly) Buy NowFree shipping
Buy online (free shipping), in RAA Shops, or call 8202 4600.
No phone line or internet connection is required, your system is connected wirelessly via the 3G mobile network, and it by-passes the NBN.

Great benefits of our monitoring system

Your benefits RAA Personal Alert System Other systems
Nominated contact This can be anyone you choose such as family, friends or neighbours who you would like us to contact. Your medical details and priorities for emergency help are also recorded when the unit is installed. Included Included
Water resistant pendant / watch Includes either a neck pendant or a wrist watch, or you can order both. They are small and water resistant and can be worn at all times, especially around slippery areas such as bathrooms or stairs. With a range of 300 metres, it allows independence to move around your home and garden, while remaining safe, secure and mobile. The watch band can also be swapped by a jeweller to suit your own style. Included Included
Battery back-up The monitoring unit has a built-in speaker so you can talk to us directly and a battery back-up so it continues to work in the event of a power failure. Installation is completed easily by yourself, or our qualified technicians. Included Partially Included
3G mobile connection No telephone line or internet connection is required as your system is connected wirelessly via the 3G mobile network, and it by-passes the National Broadband Network (NBN). Included Partially Included
24hr/7day help Help available at the push of a button, 24 hours a day, 365 days a year. A low price to pay for 24/7 peace of mind. Included Not available
For any emergency Including health, fire or police. We will automatically send an ambulance if we can't verify the situation with you or quickly locate the person you've nominated. Included Not available
Free RAA membership If you're not already an RAA member, becoming a Personal Alert System customer will automatically provide you with RAA membership giving you access to numerous great benefits! Included Not available
We're SA local Your system is monitored by caring, friendly staff right here in Adelaide at our RAA Monitoring Emergency Response Centre. We are specifically trained to assist with medical and duress situations. Included Not available

Included   Partially included   Not available

View full list of benefits

How it works Video: How it works

  • The Pendant / Watch

    The neck pendant and wrist watch both have a range of 300 metres and can be used all around your house, in the shower and even when you are in the garden.

    Please note it has a limited range so will not work when you are away from your home e.g. walking around the block, going shopping, visiting friends.

  • Press Button

    In any emergency, simply press the button on your monitoring unit or on your neck pendant or wrist watch.

  • Response Centre

    You will be connected immediately to RAA's 24 hour Monitoring Emergency Response centre where one of our friendly operators will assess your emergency situation.

  • Help At Hand

    We will confirm when help is on its way – whether it’s emergency services or one of your nominated contacts.

    We will automatically send an ambulance if we can't verify the situation with you or quickly locate the person you've nominated.


  • I bought a personal alert system for my mum just after my dad passed away. It’s been so great – she can press the button if she has any concerns and no matter what time of the day it is, she gets someone on the line to help her. She had a fall a few weeks ago and RAA sent an ambulance straight away. It certainly makes me feel more comfortable, knowing she’s got help any time of the day or night. Susan Grovner, Para Hills
  • We (my wife and I) both have pendants for our personal alert system. I’ve pushed the button on my pendant a few times when my wife has been feeling unwell. Each time I can speak with someone straight away. It’s brilliant. The last time I pushed the button the lovely RAA lady organised an ambulance, and then called my son to let him know what was going on. My wife was looked after quickly, and my son came over and drove me to the hospital. I would highly recommend the service. Jim Patrick, West Lakes
  • I live by myself and don’t like to worry my kids (they have such busy lives), so the RAA personal alert system is a great reassurance. If I have a fall or get sick I can just push the button and someone will help me straight away. Rona Timms, Onkaparinga Hills
  • Mum's been on her own for more than 10 years now and with pre-existing health issues, as she's gotten older, both my sister and I have been concerned about her well-being living alone. The RAA Personal Alert System provides us that additional peace of mind that if something should go wrong and we are not able to get there quickly, help is immediately at hand. Andrew C, Ottoway
  • In the event of a medical emergency at home it is comforting to have a system at hand where help can be quickly summoned by the simple push of a button. The RAA duress system does just that and I am extremely glad we have it installed. Peter & Lydia Anderson, Kalyra Heights Village

Self installation guide

RAA recommends you ask a friend or a family member to help you with this installation. If you have any questions, please call RAA on 1300 767 115.

Alternatively installation can be completed by one of our qualified technicians for $50.00* (only available in metro areas).

Download installation instructions (PDF, 709KB)

Video: How to install a personal alert system

Any questions? We're here to help.
Call RAA anytime on 8202 4600

Terms & Conditions

If you are unsatisfied with your purchase for any reason, you have 14 days from the date of purchase to request a full refund.

Download our Terms & Conditions (PDF, 600KB)