Products & Services

Wireless Personal Alert Systems for aged care

Give your residents peace of mind with a monitored RAA Personal Alert System.

In the case of a fall, a medical emergency, or any event requiring a rapid response, the press of a button will connect them to our 24/7 monitoring centre.

Why choose RAA Personal Alert Systems?

RAA has been providing security solutions for more than 20 years, including installation, monitoring and maintenance services. We have over 31,000 individual customers nationally, with 8,000 personal emergency call systems for over 75 retirement villages Australia-wide.

Our ASIAL Grade A1, Monitoring Emergency Response Centre operates 24/7, 365 days a year and is based at our head office in Adelaide.

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How can we help your business?

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Dedicated account manager
Tailored response plans
We can take over the monitoring of existing Personal Alert Systems
Delivery Australia-wide

How can we help your residents?

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24/7 monitoring
Wireless unit, no phone line needed
Rapid response
Simple, 1 button unit
Dial-in for emergency services
300 metre range
No call costs
Optional extras


How it works

1. Pendant / Wrist Band

The waterproof neck pendant and wrist band have a range of 300m, and can be worn around the house, in the garden, and even in the shower.

2. Press Button

When help is needed, the wearer simply presses the button on the monitoring unit, or on the neck pendant or wrist band.

3. Monitoring Centre

The resident will be connected directly to RAA Secure Services, 24/7 monitoring centre. The operator will quickly assess the situation and determine the type of help that's needed.

4. Help At Hand

Depending on the situation we'll contact emergency services, or the resident's nominated contacts.

If we're unable to determine the nature of the situation, or we can't locate a nominated contact person, we'll automatically arrange for an ambulance to be sent.

Residents in SA may also be eligible for a Government Rebate on the purchase and monitoring of their system.

Contact us
For more information, contact Scott Humphris, our Customer Account Manager.
08 8202 4306
Email Enquire online

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